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Dear Passenger

Monarch Airlines Ltd has confirmed that it has ceased trading and now entered administration:

As a result, we are sorry to inform you that as of 2 October 2017, all new and current claims are halted.

We are sorry to inform you of the above and recommend that all correspondence is now passed through the CAA at

You will find many useful contacts on this website. However, in an effort to offer assistance please find some useful contact information below:

The CAA’s call Centre for Monarch customers can be contacted as follows.

• Phoning from the UK (reduced rate): 0300 303 2800
• Phoning from overseas: +44 1753 330 330

Call rates will vary, depending on network provider.

We are deeply sorry for this unexpected and disruptive news.

Yours sincerely

Monarch Baggage Claims